Reviews
Recommend
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Information
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Reviews
The Royal Marsden Hospital (Chelsea)
2018-11-21
Person
5
5
0
Review of Outpatients department Chelsea
written by a family member
21st November 2018
Today (30/10/18) we arrived for mum's op appt to receive results and recent gynae investigation and hear if for a procedure or to start chemo. Also needed to request plan emailed to anticoag specialist (on his request) Mum travelled from Esher on train for yesterday's appt and I (dgt) drove her up today, paid for parking etc. When in waiting room at 11:50 approx (12 pm appt)
Shona (admin manager) informed us appt cancelled as 2* consultants made to run their clinics so only 1* consultant and repstrass due to energy and cost attending. We requested we wait instead of going as there is also psych impact of being kept 'in limbo' without test results communication. We know from the past, these won't be given over the telephone (even though we'd be happy with us) We know situation today was unavoidable as admin manager did not have sufficient time to call us to cancel before we started our journey, and sorry that I * consultant had extra appts to absorb the extended clinic time. Shona kindly provided us with sandwiches and was very apologetic and we are grateful for her kindness and consultant making time to see mum on a day with staff shortages.
The Royal Marsden Hospital (Chelsea)
2018-11-21
Person
5
5
0
Review of Surgical Unit
written by a patient
21st November 2018
Everyone I met was absolutely lovely and put me at ease.
The Royal Marsden Hospital (Chelsea)
2018-11-21
Person
5
5
0
Review of Medical Day Unit (Chelsea)
written by a patient
21st November 2018
I cannot criticize anything about my care. I am very glad to be treated at this hospital.
The Royal Marsden Hospital (Chelsea)
2018-11-21
Person
5
5
0
Review of Ellis Ward
written by a patient
21st November 2018
All the staff were cheerful and friendly, also regularly checked to see I was okay. Very helpful teams, both am and pm.
The Royal Marsden Hospital (Chelsea)
2018-11-21
Person
5
5
0
Review of Medical Day Unit (Chelsea)
written by a patient
21st November 2018
The Royal Marsden Hospital (Chelsea)
2018-11-21
Person
5
5
0
Review of Medical Day Unit (Chelsea)
written by
21st November 2018
I am very impressed with the level of care. Could not wish for any better.
The Royal Marsden Hospital (Chelsea)
2018-11-21
Person
5
5
0
Review of Surgical Unit
written by a patient
21st November 2018
The professionalism and kindness was superb. Everyone I met put me at my ease. It was a real plus being first on list! I cannot think of any improvements necessary.
The Royal Marsden Hospital (Chelsea)
2018-11-21
Person
5
5
0
Review of Clinical Assessment Unit
written by a patient
21st November 2018
Kindly and caring staff.
The Royal Marsden Hospital (Chelsea)
2018-11-21
Person
5
5
0
Review of Critical Care Unit
written by a patient
21st November 2018
The nurses who tended to me were wonderful, kind, respectful.
The Royal Marsden Hospital (Chelsea)
2018-11-21
Person
5
5
0
Review of Radiotherapy Chelsea
written by a patient
21st November 2018
Everything excellent.